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1993-02-02
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DELRINA TECHNOLOGY INC.
895 Don Mills Road 6830 Via Del Oro
500-2 Park Centre Suite 240
Toronto, Ontario San Jose, California
Canada M3C 1W3 U.S.A. 95119-1353
Product Support Numbers
BBS:(416)441-2752 WinFax PRO 3.0 Only:(416)441-0921
Fax Back:(416)443-1614 All Other Products:(416)441-1026
Fax:(416)441-0774
======================================================================
T E C H N I C A L N O T E S
Product: WinFax PRO 2.0
Document No.: 2038
Document Date: February 4, 1993
======================================================================
Subject: Installing WinFax Error (GPF or UAE)
Situation:
==========
When installing WinFax PRO 2.0, the error message "General Protection
Fault" or "Unrecoverable Application Error" appears.
Solution:
=========
During installation, WinFax performs several tests to determine the
type of fax/modem installed. Some fax/modems respond by sending WinFax
too much data, which causes the error.
To get around this situation:
1. Install WinFax on a COM port your fax/modem is not on.
2 After installation, run Windows.
3. Open the Windows Control Panel.
4. Select the Printers icon.
5. Select the WinFax printer driver.
6. Click on the Connect button (Configure button in Windows 3.0), and
change the COM port to the correct one.